FAQ's

What types of apparel does Crowned Havoc offer?

Crowned Havoc specializes in premium apparel that combines luxury and comfort. Our collection includes standout pieces such as the Luxury T-Shirt & Hat Bundle and the Premium Crowned Havoc Patch T-Shirt, designed for individuals who appreciate unique craftsmanship and bold fashion statements.

What is the return policy for Crowned Havoc products?

We accept returns or exchanges for unworn, unwashed, and undamaged items with original tags attached within 30 days of purchase. Items marked as "Final Sale" are not eligible for return or exchange. Please note that original shipping charges are non-refundable, and you are responsible for return shipping costs.

How can I initiate a return or exchange?

To initiate a return or exchange, please contact us via email at store+68084957406@shopifyemail.com. Include your order number and the item(s) you wish to return or exchange. We will provide you with a return authorization number and instructions for the return process.

What shipping options are available for my order?

Crowned Havoc offers various shipping methods, including Standard Shipping, Expedited Shipping, and Next-Day Delivery to select locations. Shipping costs are calculated based on the weight of your order and the chosen shipping method, and you will see the exact cost before finalizing your purchase.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the progress of your shipment on the carrier's website.

What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact us immediately at store+68084957406@shopifyemail.com with your order number and a description of the issue. We will work with you to resolve the matter promptly.

Is international shipping available?

Yes, we currently offer international shipping to select countries for an additional fee. Shipping times may vary depending on the destination. Please check our shipping policy for more details.

How long does it take to process my order?

We aim to process and ship orders within a specified number of business days (excluding weekends and holidays) from the time your order is placed. You will receive a confirmation email once your order has been processed.

Can I exchange my item for a different size or color?

Yes, you can exchange your item for a different size or color, subject to availability. Please indicate your preference in your return request email. You will be responsible for any additional shipping charges associated with the exchange.